For quality issue, we can refund or send a replacement; For shipping issue, contact us firstly, so that we can check the shipping and resolve the issue for you; For other issues, contact us, and we would assist you resolving the issue. For any issue, please contact us firstly so that we can resolve your issue. Note: Since the size is measured by hand, the real item could be slightly different from the size above.Due to lighting effects, monitor's brightness/contrast settings, etc., there could be some differences in the color tone of the pictures and the real item.